OUR EXPERTS IN CONSULTING & TRAINING
Discover our team of training consultants, ready to share their knowledge and experience of prestigious luxury brands with your teams.
Our common denominator: a passion for hospitality, service and excellence!
JOHANNE SAGET
<p style="text-align : justify ;"> With significant experience in prestigious luxury brands (Dior, Louis Vuitton...), Johanne trains your teams to master the codes of luxury and customer relationship management. Passionate about human relations, she supports your managers’ development with concrete, effective tools. </p>
MAGALI
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Thanks to 15 years’ experience in prestigious establishments in France and abroad (Cannes, Greece, Polynesia...), Magali has developed a keen sense of rigor, demanding service and the codes of luxury. Her current project is to guide her colleagues towards excellence, while maintaining humility and simplicity. </p>
YANN
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An expert in his field, Yann masters the codes of luxury and customer relations to perfection. His welcome, precision and technical skills have won over the hearts of many customers at prestigious Palaces such as the Park Hyatt Paris Vendôme or the Hôtel de Crillon. Her talent won her the 2018 villégiature award for Europe’s best hotel bar. </p>
HÉLÈNE
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Hélène works as a retail coach trainer for a number of prestigious brands (Hermès, Chanel, Dior, Cartier, Louis Vuitton...). Her approach combines the art of Parisian conversation with Japanese operational excellence. Using “method acting” as a tool for behavioral transformation, she works with consultants and their managers. </p>
CHRISTOPHE
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Christophe can help you draw up an environmental diagnosis of your establishment, obtain certification (Clef verte, Ecolabel, Earthcheck...), set up an environmental display, ecological transition or CSR approach. We can also design customized tools to help you communicate your approach and reduce your impact. </p>
MAUD
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As the point of contact for the Marketing Directors of Four Seasons Hotels & Resorts for over 10 years, Maud’s mission was to support the prestigious chain’s commercial development in Europe. A seasoned professional in the art of luxury sales, she now passes on her know-how through training, consulting and coaching. </p>
PAULINE
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After a magnificent career in the luxury hotel industry, Pauline has carved out her own path by developing innovative training programs. Her method is based on personalized support for trainers, leading them to excellence in their presentations and quality teaching content. </p>
JEAN-PIERRE
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Following his career in prestigious luxury hotels such as the Hermitage in Monaco, Fouquet’s Barrière and the Hôtel de Paris in St Tropez, Jean-Pierre decided to devote himself to consulting and training, to share his experience. He can train your teams in management, sales techniques and operational management. </p>
SUZANA
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Suzana has been an expert in image consultancy and grooming training for over fifteen years, working with prestigious companies (Le Lausanne Palace, Swiss Post, Mazars...) and is well known in the world of politics. Her taste for beauty, know-how and attention to detail have earned her a strong commitment to her work. </p>
ANTOINE
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Antoine has acquired in-depth catering expertise in Alain Ducasse’s establishments, from Paris to New York, via London and Monaco. He offers technical and operational solutions in the art of entertaining, dedicated to luxury hotels and prestige restaurants. </p>
LYDWINE
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Professional RNCP coach, accredited trainer and speaker with Ecurie by TTI Success Insights, Lydwine supports Managers, Directors and Entrepreneurs. Using practical, operational tools such as DISC, she helps you improve your communication and team management skills, and achieve your objectives. </p>
ALEXANDRA
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Passionate about the art of calligraphy since her years at the Beaux-Arts, Alexandra personalizes your communication with authenticity. Having worked for a number of luxury brands (Chanel, Louboutin, LVMH, Kering...), she has mastered the art of writing handwritten messages for an exclusive clientele. </p>
ROBERTO
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Chef Roberto studied gastronomy in Lima before moving to Barcelona, where he opened the famous Ceviche 103. He then contributed to the opening of Nikkei 103, Turuleca and Cantina Canalla in Ibiza (10 favorites restaurants of 2022 by Forbes magazine). He now trains prestigious Michelin-starred chefs in the art of Peruvian and Nikkei cuisine. </p>
GUILLAUME
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A player in the world of bars and spirits for over 15 years (Park Hyatt Paris Vendôme, Murano Urban Resort, Ferrandi School...), Guillaume is passionate and inquisitive. He passes on his mixology expertise to your teams, helping them create classics, signature cocktails and original bar menus. </p>
GUILLEMETTE
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After 20 years’ experience working for renowned brands, Guillemette puts her expertise to work for prestigious brands in staging their customer journeys. Her sense of observation and hospitality are much sought-after by the big names in retail, automotive and luxury hospitality. </p>
