Home - The One Consulting

Accueil

Conseil & Formation
pour atteindre l'Excellence

Consulting

Would you like to improve the Customer Experience in your establishment?

Our experts can provide you with customised solutions to enhance the customer experience, optimise the quality of your services and enhance your brand image.

Training

Do you want to develop your staff’s skills?

To achieve excellence, we offer you our training courses on the Luxury Codes, customer reception, the subtleties of customer relations and know-how.

Project Management

Are you looking for tailor-made support to get your projects off the ground?

We work with your teams to identify your objectives and put in place the necessary steps to achieve them.

Presentation

The One Consultingis a consultancy and training company specialising in the Luxury Goods and Hospitality sectors.

Our experts can help you improve the Quality of your services and enhance your Customer Experience.

In order to immerse ourselves in your culture and values, The One Consulting offers tailor-made training programmes that are flexible and adaptable to your needs.

During consulting assignments, The One Consulting provides you with customised solutions to achieve the Excellence required by your customers.

The One Consulting is your key partner for supporting your openings (shops, hotels, etc.), developing your image and training your teams.

OUR STRENGTH: MASTERING THE CODES OF LUXURY!

See our training courses

Our expertise
We put at your service our skills acquired within the most prestigious Luxury Houses.
Our flexibility
We develop tailor-made solutions adapted to your culture and values.
Our strategic vision
We study the latest trends in the luxury sector to develop innovative concepts and tools.
Our international network
We have an international team of experts, available to intervene in all regions of the world.

We improve
the quality of your services

EXCEPTIONAL WELCOME

PASSION FOR EXCELLENCE

PERSONALISED SERVICE

A UNIQUE AND UNFORGETTABLE EXPERIENCE

CLIENT SATISFACTION AND LOYALTY

They trust us

I had the opportunity to ask The One Consulting for their services to reinforce the training of our sales force.
The results were more than positive, and I was pleasantly surprised by Johanne’s added value. She has enabled us to put the Luxury Codes, which she masters perfectly, back at the heart of our strategy.
I would recommend that anyone wishing to request her services should not hesitate.

REGIS MAURIN RETAIL DIRECTOR - PUIG <br>(perfumes and cosmetics)

At my request, The One Consulting was able to provide high-quality training on the codes of luxury. They adapted perfectly to our needs, putting together a 2-day training module with workshops tailored to our business sector and customer types. All course participants particularly appreciated the feedback and advice. I recommend The One Consulting!

CLARISSE JAUBERTSALES & DEVELOPMENT DIRECTOR - BLUE ESTATE AGENCY

The One Consulting

est un Cabinet de Conseil et Formation Franco Suisse, spécialisé dans les métiers de la Relation Client et du Luxe. Forte d’une expérience au sein des plus belles maisons de Luxe, notre expertise est centrée sur l’enchantement de vos clients, le développement de votre Management et la transition écologique. Partenaire clé pour former vos collaborateurs, The One Consulting vous accompagne pour viser l’Excellence et sublimer votre Expérience client.

Formations

Contactez-nous

Genève _

Paris _

Conseil & Formationpour atteindre l'Excellence