Would you like to improve theCustomer Experience in your establishment?
Our strength lies in our perfect mastery of the codes of luxury. With The One Consulting, you can offer your customers an excellent welcome and enhance your brand image.
Would you like to strengthen your managers’ management skills?
We offer operational management training or individual coaching sessions to boost your performance and develop your teams.
Are you planning to obtain a label or raise awareness among your teams?
Our team of experts can help you obtain certification, obtain financing and take action in favor of the ecological transition, thanks to tailor-made support.
Constantly evolving, the world of luxury demands constant adaptation and innovation to meet the expectations of high-end customers and market trends.
Our Franco-Swiss consulting and training firm specializes in the luxury sector, helping hospitality and service professionals maintain their competitiveness and boost their performance. Through consulting missions and a wide range of hand-crafted training courses, The One Consulting helps you cultivate your brand image, offer a unique customer experience and preserve the exclusivity and excellence that characterize the luxury sector.
OUR STRENGTH: MASTERING THE CODES OF LUXURY!
Thank you, Johanne, for your invaluable support in training our teams!
The One Consulting’s coaching and training are of the highest quality, practical and personalized. They make a major contribution to improving our service and management standards. A big thank you!
It was a pleasure for me to witness the effectiveness and progress over time of the department managers, following the field coaching sessions provided by The One Consulting.
Excellent training on team management in the hotel industry. A program adapted to the audience, great attention to participants’ follow-up and excellent availability for any questions. The icing on the cake was that the trainer was always in a good mood, with an appreciable touch of humor.
The Beau-Rivage Palace has been working with the talented Johanne Saget for several months now, and we’re very satisfied with the services provided! Many thanks Johanne!
I had the opportunity to ask The One Consulting for their services to reinforce the training of our sales force.
The results were more than positive, and I was pleasantly surprised by Johanne’s added value. She has enabled us to put the Luxury Codes, which she masters perfectly, back at the heart of our strategy.
I would recommend that anyone wishing to request her services should not hesitate.
At my request, The One Consulting was able to provide high-quality training on the codes of luxury. They adapted perfectly to our needs, putting together a 2-day training module with workshops tailored to our business sector and customer types. All course participants particularly appreciated the feedback and advice. I recommend The One Consulting!
I recommend The One Consulting 100%. Johanne regularly works with teams in Paris on different themes (luxury codes, service, management coaching…). The training sessions are qualitative, dynamic and designed to ensure that participants never get bored. The format remains flexible and adaptable to the specific needs of the moment. It’s never “set in stone”. Time never stands still! Feedback from participants is always very good. Thanks for everything!
is a Franco-Swiss consulting and training firm specializing in customer relations and luxury goods. With a wealth of experience working for some of the world’s finest luxury brands, our expertise is focused on delighting your customers, developing your management and promoting the ecological transition. As a key partner in training your staff, The One Consulting can help you aim for excellence and enhance your Customer Experience.
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