“Luxury, is the enchantment
of the eyes and the heart.”
Johanne Saget
The story of The One Consulting began in Morocco in 2010, when Johanne Saget moved to Marrakech.
At the time, the luxury hotel industry in Marrakech was booming, so Johanne decided to set up her own consulting and training company to enhance the customer experience in the luxury sector.
Since then, the company has relocated to Geneva, Switzerland, and now operates both nationally and internationally. Today, it boasts a team of experts in luxury goods and customer relations, whom we invite you to discover here.
Our mission
The mission of The One Consulting is to enhance your customer experience.
We advise, support, and train your teams to personalize customer relations and achieve excellence.
Our values
Excellence
Our team of experts brings energy and enthusiasm to developing your employees’ professional and interpersonal skills. One goal: achieving excellence in service, hospitality, and management.
Hospitality
We are passionate about the art of welcoming, and take as much pride in ensuring your satisfaction as we do in delighting your customers.
Flexibility
We adapt to your needs, your image, and your schedule to offer you a unique, tailor-made service.
WE TALK ABOUT US
