IN-STORE SALES CEREMONIAL
This meticulous process must reflect the luxury attitude to create memorable interactions, where each customer feels welcomed, listened to and advised in a unique way. By incorporating attentive gestures and delicate rituals, the in-store sales ceremony transforms a simple transaction into an unforgettable sensory and emotional experience, strengthening the bond between the brand and its customers.
TRAINING OBJECTIVES
PROGRAM
DURATION
3 days
NUMBER OF PARTICIPANTS
12 people maximum
PUBLIC
In-store sales staff
PEDAGOGY
- Theoretical contribution
- Role-playing
- Case studies
- In-store coaching
LOCATION
On your premises or in a salon of your choice
Who is this training for?
This training course is aimed at anyone who works directly with customers, particularly in Geneva, Switzerland. Whether you’re a sales clerk, customer advisor, store manager or any other team member involved in the customer experience, this training course has been designed to enhance the skills of your staff, guaranteeing excellent service to your customers, boosting your reputation and building customer loyalty in an environment where every interaction counts.
What is the aim of this training?
Our boutique sales ceremonial training is designed to propel your customer service to excellence. By focusing on each key stage of the sales process, your staff will learn to enhance the customer experience with every interaction.
The emphasis is on adopting a 5-star posture, where professionalism, attention to detail and courtesy are paramount. With our boutique sales ceremonial training, The One Consulting helps you develop your staff’s sales skills with elegance, incorporating subtle persuasion techniques and a personalized approach, to maximize sales while preserving the brand’s image of luxury and prestige.
